Code of Conduct

Our service is backed up by the following key aims:-

•to have a polite and professional attitude at all times.
•to arrive promptly at the agreed time.
•to always give immediate notification of any expected delays to arrival or deliveries.
•to always ensure we are smartly dressed.
•to ensure that specific customer requirements are fully understood before work starts.
•to work in a planned and clean manner to ensure disruption is kept to a minimum.
•to ensure adequate precautions are taken to protect all fixtures & fittings.
•to fully comply with all health & safety regulations.
•to handle any customer complaints in a courteous, respectful & speedy manner.
•to offer you my Personal Guarantee.

 My Guarantee is simple!  Although all our work is completed to the highest quality in the unlikely event you’re not happy with the quality of any part of our workmanship then I will return and make it right free of any labour charges, as soon as possible.  That’s my Personal Guarantee to you.

INSURANCE

I have Public Liability Insurance to the value of £5,000,000 for my Property Maintenance activities in both private domestic houses and commercial premises.
A copy can be emailed to you for your files once work has been agreed. Contact me here office@joffarmitage.co.uk